It’s time to integrate social determinants of health into healthcare Today, I read a press release from a new company called Circulation, which is partnering with ride service Uber to deliver rides to medical appointments. According to the company, each year about 3.6 million patients across the U.S. — including 1 million children — miss […]
The transformative power of ‘maybe’ in healthcare Few industries are more dysfunctional and deviled by complexity than healthcare. While banks learned to share data well enough to make international ATM networks possible decades ago, patient data sharing is still crude, with doctors and hospitals using technologies that are barely on speaking terms. Wal-Mart and other big-box retailers […]
A far better way to measure hospital patient satisfaction Not long ago, I spent a few days as a hospital inpatient. At the end of my stay, during the discharge process, a nurse handed me a patient satisfaction survey form and asked me to fill it out. I gave the unit a mixed review as, […]