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A far better way to measure hospital patient satisfaction

Sep 21, 2016admin2 CommentsHealthcare, Healthcare quality, Hospitals, Patient satisfactionHospital change management, Patient surveys

A far better way to measure hospital patient satisfaction   Not long ago, I spent a few days as a hospital inpatient. At the end of my stay, during the discharge process, a nurse handed me a patient satisfaction survey form and asked me to fill it out. I gave the unit a mixed review as, […]

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